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Lash Waterproof Black Mascara

16 reviews
100% of buyers enjoyed this product! 69880 orders
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  • Item Type: Mascara
  • Weight: 13 g / 0.03 lbs
  • Color: Black
  • Package Includes: 1 x Pc

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of rafoosco (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://rafoos.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

16 reviews
100% of buyers enjoyed this product!
5 stars
(11)
4 stars
(5)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
V***a
verifed buyer
2 Sep 2019

TRÈS BIEN

Customer
verifed buyer
2 Sep 2019

The product did not arrive, but the store made a refund

P***o
verifed buyer
2 Sep 2019

The only bad thing is it's not water proof, but everything else is perfect

A***e
verifed buyer
2 Sep 2019

love it makes husbands eyes so sexy

Customer
verifed buyer
2 Sep 2019

Good! But too thick...

H***h
verifed buyer
2 Sep 2019

Is OK

V***v
verifed buyer
2 Sep 2019

Great mascara thank you very much

L***r
verifed buyer
2 Sep 2019

Vandeniui atsparus. kvapas malonus. sepetelis Geras.

D***n
verifed buyer
2 Sep 2019

perfect.

N***N
verifed buyer
2 Sep 2019

Item received within 20 days. Did not check how it corresponds to the description.

A***a
verifed buyer
2 Sep 2019

Good mascara, i order not the first time. The most high is to wash it off, no black eyes and divorces. I recommend!

A***z
verifed buyer
2 Sep 2019

A perfect mascara

V***h
verifed buyer
2 Sep 2019

Unfortunately the parcel did not come, the money was returned. I think the order was lost in our mail, as always.

M***i
verifed buyer
2 Sep 2019

Nice packaging. Am yet to try it on

S***t
verifed buyer
1 Sep 2019

OK

G***g
verifed buyer
1 Sep 2019

The carcass is good. Does not flow, does not smear. Washed off easily. I would like more volume. My eyelashes are long.

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